Universitat Rovira i Virgili

DigitaliSSB - Promotion of the Digitalisation of the Basic Social Services of Catalonia

Project for the improvement and transformation of the management and social intervention models of the Basic Social Services of Catalonian local authorities through the design, development, implementation and evaluation of two technological solutions in 18 Basic Areas of Social Services: DigitaliSSB-Intervenció, and DigitaliSSB-QdC.

          Researchers: Eva Zafra Aparici, Maria Victòria Forns Fernández and Yolanda Domingo Calduch.

                                    

Project description

The DigitaliSSB project (Promotion of the Digitalisation of Basic Social Services in Catalonia) aims to contribute to the improvement and transformation of the management and social intervention models of the Basic Social Services of local authorities in Catalonia. It consists of the design, development, implementation and evaluation in 18 Basic Social Services Areas of two independent and complementary technological solutions that are necessary today to enable the improvement of care and the digital transformation of care and social intervention processes among basic social action teams of the territory.

The first technological solution, DigitaliSSB-Intervention, is a solution for the relationship, intervention and exchange of information for professionals and users of the Basic Social Services; the second solution, DigitaliSSB-QsC, is a solution for decision-making, planning and evaluation of social care.

Objectives

The general objective of the DigitaliSSB is to contribute to the improvement of the care provided by municipal and county Basic Social Services by means of digital transformation.

The secondary objectives are as follows:

  • To develop technological solutions co-designed with the professionals of 18 Basic Social Services to respond to their needs of improving social intervention.
  • To train the professional teams of these 18 Basic Social Services in the use of the developed solutions, and to accompany them in the effective management of the changes that their incorporation may entail.
  • To implement and evaluate in a participative manner the developed solutions, for their improvement, consolidation and potential subsequent extension to all the Basic Areas of Catalonia.

Teams

URV RESEARCH TEAM

  • Dra. Eva Zafra Aparici
  • Dra. Victòria Forns i Fernàndez
  • Yolanda Domingo Calduch

OPERATIONAL COMMITEE

  • Toni Codina (Fundació iSocial) Project coordinator
  • Francesc Oliveras (Fundació iSocial) Technical management
  • Yolanda Domingo (FURV) Technical coordination

EXECUTIVE COMMITTEE

  • Toni Codina (Fundació iSocial)
  • Francesc Oliveras (Fundació iSocial) 
  • Yolanda Domingo (FURV) 
  • Victòria Forns (URV)
  • Eva Zafra (URV)
  • Núria Terribas (Fundació Grífols)

MEMBERS

  • Fundació iSocial 
  • FURV (Fundació Universiat Rovira i Virgili)
  • Fundació Víctor Grífols i Lucas i la seva Càtedra de Bioètica de la Universitat de Vic

PARTNERS

  • Knowledge Partner

Ajuntament de Barcelona
 

  • Collaborating Partners

Ajuntament d'Amposta

Ajuntament de Banyoles

Ajuntament de Calafell

Ajuntament de Girona

Ajuntament de Lleida

Ajuntament de Manresa

Ajuntament de Reus

Ajuntament de Tarragona

Consell Comarcal de l'Alt Camp

Consell Comarcal de l'Alt Penedès

Consell Comarcal de La Noguera

Consell Comarcal del Pallars Jussà

Consell Comarcal del Pallars Sobirà

Consell Comarcal del Pla d'Urgell

Consell Comarcal de la Ribera d'Ebre

Consell Comarcal del Vallès Oriental

Consorci d'Acció Social de la Garrotxa

Mancomunitat La Plana

More information

  • Call: Convocatòria Next Generation del Departament de Drets Socials (code 2823).
  • Period: 2023-2025